If you are experiencing any issues with your account or need guidance, please do not hesitate to reach out to our dedicated customer support team via email at [email protected] or through the online chat at omg.one. Our team members will be happy to assist you and resolve any issues you may encounter. Please be aware that our customer service team operates within standard working hours, and it might take longer to respond to questions over the weekend.
While we strive to provide exceptional service to every one of our customers, we understand that there are times when we might fall short. If you would like to leave a complaint about your experience, please contact us at [email protected]. We will investigate all the details of your complaint thoroughly, and issue our response within a couple of days. Please note, that this can take up to 15 business days.
If you have any questions regarding raising the complaints, please refer to our Terms and Conditions, which can be found here.